LEGAL INFORMATION

Privacy Policy

Effective 9 October 2026

Who operates the website?

CriticalBase is a product in development by Voltbase Software Ltd (registered company no. 17270158), Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom. Email info@voltbase.software. ICO registration ZC254643.

What information do we collect?

If you submit an enquiry, we collect the name, email, organisation (if provided), enquiry category, message and privacy acknowledgement that you provide. We also record your optional, separately selected preference for development updates. We do not automatically subscribe enquiries to marketing.

How is your information used?

We use enquiry details to respond to you and manage business correspondence, based on our legitimate interests or steps towards an agreement where relevant. If you expressly opt in to optional development updates, we rely on your consent for those messages. You can withdraw that consent by emailing us at any time.

Service providers and retention

Netlify hosts this website and processes contact submissions using Netlify Forms. Hosting and email providers may process request metadata or correspondence to operate and secure the services. Some processing may occur outside the UK with applicable safeguards. We keep enquiries and associated information only as long as reasonably necessary for their purpose, applicable records and legal obligations. No specific fixed retention period is promised.

Analytics and cookies

We store your optional analytics-consent preference in your browser. If you consent, Google Analytics 4 (measurement ID G-Q7K1E3F6RQ) loads to help us understand visits, referral sources and website usage. Google may process browser, device, approximate location and interaction information, potentially outside the UK under applicable safeguards. We rely on consent for optional analytics and do not load its script before you accept. You can withdraw consent using Cookie preferences in the homepage footer; this stops subsequent tracking and attempts to clear accessible analytics cookies. See our Cookie Policy.

Your rights

You may have rights to access, correct, erase or restrict personal data, and to object to its processing. Contact the email above. You can complain to the UK Information Commissioner’s Office at ico.org.uk.